GRIEVANCE REDRESSAL CELL

To address the grievances of the students, parents and others, as per All India Council for Technical Education (AICTE) regulations, 2012 under clause 1 of section 23 of the AICTE Act, 1987 regarding the establishment of Mechanism for Grievance Redressal in Technical Institutions, Grievance Redressal Cell (GRC) is formed in Manakula Vinayagar Institute of Technology. Grievance Redressal Cell facilitates the resolution of grievances in a fair and impartial manner involving the respective Department (dealing with the substantive function connected with the grievance), maintaining necessary confidentiality, as the case may be. The stakeholders with a genuine grievances may approach Grievance Redressal Cell to submit his/her grievances in writing, through varied channels like suggestion box, feedback, Quality Circle meetings, etc.

Objectives

The objective of the Grievance Redressal Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.

A Grievance Redressal Cell has been constituted for the redressal of the problems/grievances reported by the students of the College with the following objectives:

To Uphold the dignity of the College by ensuring strife free atmosphere in the College through promoting cordial Student-Student relationship and Student teacher relationship etc.
To provide the students access to immediate, hassle free resource to have their grievances redressed.
To ensure that the views of grievant and respondent are respected and that any party to a grievance is not discriminated or victimized.
To ensure a fair, impartial and consistent way for redressal of various complaints lodged by the stakeholders.
To advise Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever rift arises.

GRC Committee

Dr.S.Malarkkan, Principal – Chairman
Dr. P.Baskaran, Professor / MBA:Member
Dr.B.Radjaram, Professor / Mechanical:Member
Dr.C.Shanmugasundaram, Professor / EEE:Member
Dr.S.Arunmozhi, Professor/ECE:Member
Dr.S.Pariselvam, Professor / CSE:Member
Dr.P.Sivakumar, Professor/IT:Member
Dr. Thiroutchelvame, Asso.Professor/ FT
Dr. Renukadevi, Professor / R&A
Ms.M.Sumithra, Asso. Prof./Physics:Member
Dr.R.Valli, Professor/ECE:Member
Dr.M. Jayekumar, Placement Officer /ECE:Member
Mr.J.Vijayaraghavan, Asso.Prof/EEE:Member
Ms.R.Sofia, AP/ECE:Member
Ms.Jayapradha, AP/CSE
Ms.J.Prabavathi, AP/IT:Member
Mr.S.Ravichandran, AP/Mathematics:Member
Mr.J.Sugumaran, AP/Mechanical:Member
Ms.K.Kalaivani, AP/MBA:Member

Scope of Grievances

Grievances may be related to any of the following matters:

Academic Matters – Issues related to assessment, attendance, marks, and other examination related matters etc.
Financial Matters – Issues related to charging of fees, scholarships and payments
Administration Matters – Issues related to infrastructure, basic amenities, sanitation, transport or victimization
Students Code of Conduct Matters – Harassment and Ragging by colleague students or teachers etc.

Grievance Receiving Mechanism

Anyone with a genuine grievance can post it, to GRC along with necessary documents. The grievance shall be reported by using any of the following modes:

Report submission in person by approaching the Chairman of the Committee
Through e-mail to [email protected] or [email protected]
Dropping the grievances in the Suggestion Box placed in the institute premises.
Voice out the Grievances in the Quality Circle Committee meeting at the departmental Level
Online submission of Grievance form, through Institute Website/Feedbacks
Reporting the grievance in Students Counsellors meeting.
Reporting Hostel Grievances (by Hostellers) through complaint Note or directly to Hostel Resident Tutor.
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